Case study

Baselinker setup for ecommerce operations

A merchant needed a cleaner operational layer for order handling and marketplace/store synchronization.

IntegrationOrdersOperations

Outcome

Improved operational control by connecting sales channels and order workflows through Baselinker.

Related service

Baselinker integration

Project focus

Project focus: order, inventory, ERP, and shipping synchronization.

Challenge

Orders and operational data were spread across channels. The store needed a more central place to coordinate order processing and reduce manual work.

Work delivered

We configured the Baselinker workflow around the merchant's actual operations and connected it with the relevant ecommerce processes.

  • Baselinker configuration.
  • Order workflow setup.
  • Operational handoff notes.

Result

Managers could process orders from two Shopify stores in one stream, with catalog, inventory, order, delivery, ERP, and shipping-service synchronization handled through the operational layer.

The work covered catalog synchronization, ERP inventory retrieval, inventory transfer back to stores, and order/shipping synchronization.

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