Assistance in Restoring Mega Menus in Navigation

After the client installed the Joy Rewards & Loyalty Program plugin, their Mega Menus disappeared from their Shopify site. Despite efforts with Shopify support and Backup Labs, the data could not be recovered through standard means. The team successfully restored the Mega Menus manually using a historical website version service, avoiding a full site rollback and preserving crucial updates.

Unique in this case

Manual data restoration using a third-party historical website version service
Swift response and coordination with support
Solution of a problem unresolvable by standard methods

Alternatives, why was this solution chosen?

Site rollback to a previous version (rejected due to update loss)
Due to the failiure of Shopify and backup labs support, there where no other alternatives

The Benefits

Rapid restoration of site functionality
Prevention of losing essential updates (product synchronization, code modifications)
Minimized site downtime
Preservation of site up to date information

What Was Done?

Contacted Shopify support and Backup Labs
Explored alternative recovery methods
Utilized a historical website version service
Manually rebuilt Mega Menus (collections and brands) via Shopify’s Navigation tool

Results

Complete restoration of site navigation

$70

Sale Sold out

Taxes included.

Chat Support

Quick chat response from manager or executor

Work Plan

If the task is large - we help to prepare the terms of reference

Your Data Is Protected

We do not share your data with third parties and are willing to sign a non-disclosure agreement

Personal Account

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