1 1

FIXING A BUSINESS APPLICATION AFTER A FACEBOOK API ERROR

FIXING A BUSINESS APPLICATION AFTER A FACEBOOK API ERROR

In the dynamic realm of digital solutions, unforeseen challenges can disrupt the smooth operation of even the most well-designed applications. Recently, we were confronted with a compelling case involving a client's Instagram contest application that suddenly ground to a halt, pointing to a critical issue stemming from the Facebook API.

Business Challenge:
The client's Instagram contest application abruptly ceased to function due to an issue originating from the Facebook API.

Our Approach:
In diagnosing the root cause of the malfunction, we scrutinized the data in response to API queries. It became evident that a Facebook API error resulted in a consistently empty "permalink" field for all media objects. This finding was corroborated through research in alternative sources, revealing a widespread problem with no available solutions. The resolution came through the creation of a new user token and transitioning the integration to a new authentication method.

Outcome:
The application's functionality was successfully restored, ensuring a seamless user experience once again.

Unique in this case

Using the Facebook API does not affect the loading speed of the site, such as third-party applications, and provides many different settings for implementing client ideas.

Alternatives, why was this solution chosen?

To connect the site and Instagram, you can use various third-party applications, but the Facebook API is preferable due to its flexible settings.

The Benefits

The site’s connection to Instagram is implemented using the Facebook API, which ensures fast and uninterrupted operation.

What Was Done?

We diagnosed all the data in response to the API request, identified the problem and created a new token and authentication method.

Results

The operation of the Instagram app has been restored and there are no more errors in the Facebook API.

$50
$50
Sale Sold out
Taxes included.

Chat Support

Quick chat response from manager or executor

Work Plan

If the task is large - we help to prepare the terms of reference

Your Data Is Protected

We do not share your data with third parties and are willing to sign a non-disclosure agreement

Personal Account

View full details