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Klaviyo Pop-up Setup and Troubleshooting

Klaviyo Pop-up Setup and Troubleshooting

Our team successfully configured a Klaviyo pop-up for a client's Shopify store to capture email addresses and offer discounts.

What we did:
We collaborated with the client to select a suitable pop-up template within Klaviyo. Custom images and text were added, and the pop-up was configured to appear on specific product pages after a 40-second delay.

However, after 24 hours, we discovered that the pop-up was displaying incorrectly, appearing on all pages without the intended delay. Upon investigation, we found that the website's JavaScript was triggering prematurely. We reported this issue to Klaviyo's support team, and they successfully resolved it.

Result:
As a result, the Klaviyo pop-up is now functioning as intended, appearing on specified product pages after a 40-second delay to effectively capture email addresses and offer discounts.

Unique in this case

  • Expert troubleshooting skills to resolve complex technical issues
  • Tailored pop-up design and configuration to match the client's brand and goals
  • Effective collaboration with Klaviyo's support team for timely issue resolution

Alternatives, why was this solution chosen?

  • Using a different email marketing platform for pop-up creation
  • Manually adding pop-ups to the website using custom code
  • Exploring other lead generation tactics, such as exit-intent pop-ups or newsletter sign-up forms

The Benefits

  • Increased email list growth
  • Improved customer engagement
  • Enhanced sales opportunities through targeted discounts
  • Optimized website performance by resolving JavaScript conflicts

What Was Done?

  • Selected a suitable pop-up template within Klaviyo
  • Customized the pop-up with images and text
  • Configured the pop-up to appear on specific product pages after a 40-second delay
  • Troubleshot and resolved an issue with premature JavaScript triggering

Results

The Klaviyo pop-up is now functioning as intended, effectively capturing email addresses and offering discounts on specified product pages.

$45
$45
Sale Sold out
Taxes included.

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