Restore Bold Subscriptions Customer Access
Restore Bold Subscriptions Customer Access
Fix customer access issues with Bold Subscriptions portal.
- ✓ Access diagnosis
- ✓ Portal restoration
- ✓ Customer migration if needed
Best for: Stores with broken Bold Subscriptions.
Unique in this case
Unique in this case
Manage your BOLD subscription in your Shopify customer account:
- removing a subscription
- renewing a subscription
- changing a payment account
Alternatives, why was this solution chosen?
Alternatives, why was this solution chosen?
It was possible to wait for the BOLD app to add support for "New Customer Account", but this would take a lot of time and during this time customers would not be able to manage their subscription.
The Benefits
The Benefits
The BOLT app works smoothly with a "Standard custom account".
What Was Done?
What Was Done?
Together with the support of the BOLD application, it was found out that the app does not support the new functionality of Shopify, namely the “New Customer Account”, so we returned the "Standard Customer Account".
Results
Results
The operation of the BOLD application has been restored. Customers once again have access to manage their subscription.
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Chat Support
Chat Support
Quick chat response from manager or executor
Work Plan
Work Plan
If the task is large - we help to prepare the terms of reference
Your Data Is Protected
Your Data Is Protected
We do not share your data with third parties and are willing to sign a non-disclosure agreement
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